/* ==========================================================================
   EXTRA TAB STYLES
   APM IT Manager Dashboard
   Shared components for Overview, Team Performance, Smart KPI Analyzer,
   ECSAT, AI Insight, AI Ticket Quality, Emergency Alerts. Reuses tokens
   from dashboard.css (light theme) — no new color system introduced.
   ========================================================================== */

/* Generic controls */
.extra-header-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-wrap: wrap;
}

.extra-search,
.extra-select {
    padding: 8px 14px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    font-size: 0.85rem;
    font-family: inherit;
    background: var(--color-surface);
    color: var(--color-text-main);
}

.extra-search:focus,
.extra-select:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 3px var(--color-primary-light-2);
}

.extra-filter-bar {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
    margin-bottom: 18px;
}

.extra-btn-primary {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 16px;
    border: none;
    border-radius: var(--radius-sm);
    background: var(--color-primary);
    color: #ffffff;
    font-size: 0.85rem;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.15s ease;
}

.extra-btn-primary:hover {
    background: var(--color-primary-dark);
}

.extra-meta {
    font-size: 0.78rem;
    font-weight: 500;
    color: var(--color-text-muted);
    margin-left: 8px;
}

.extra-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
    gap: 18px;
}

/* Health / status pills reused across Clients / Alerts / Level Up */
.pill {
    display: inline-block;
    padding: 3px 11px;
    border-radius: 999px;
    font-size: 0.72rem;
    font-weight: 700;
}
.pill-good    { background: #ecfdf5; color: #16a34a; border: 1px solid #bbf7d0; }
.pill-watch   { background: #fffbeb; color: #b45309; border: 1px solid #fde68a; }
.pill-at-risk { background: #fef2f2; color: #dc2626; border: 1px solid #fecaca; }

/* ---------- Project / Report / Alert / Level Up cards ---------- */
.info-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-soft);
    padding: 20px;
}

.info-card h4 {
    font-size: 1rem;
    font-weight: 700;
    color: var(--color-text-main);
    margin-bottom: 4px;
}

.info-card .info-card-sub {
    font-size: 0.8rem;
    color: var(--color-text-muted);
    margin-bottom: 14px;
}

.info-card-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.82rem;
    color: var(--color-text-main);
    padding: 6px 0;
    border-top: 1px solid var(--color-border);
}
.info-card-row:first-of-type { border-top: none; }
.info-card-row .k { color: var(--color-text-muted); }

.progress-track {
    height: 8px;
    border-radius: 999px;
    background: #f1f5f9;
    overflow: hidden;
    margin: 8px 0;
}
.progress-fill {
    height: 100%;
    border-radius: 999px;
    background: linear-gradient(90deg, var(--color-blue-accent), var(--color-primary));
}
.progress-fill.warn { background: linear-gradient(90deg, var(--color-warning), #ea580c); }
.progress-fill.danger { background: linear-gradient(90deg, var(--color-danger), #dc2626); }

.info-card-footer-btn {
    margin-top: 12px;
    width: 100%;
    padding: 8px 12px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: #f8fafc;
    color: var(--color-text-main);
    font-size: 0.82rem;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.15s ease, border-color 0.15s ease;
}
.info-card-footer-btn:hover {
    background: var(--color-primary-light);
    border-color: var(--color-primary);
}

/* ---------- Smart KPI Analyzer / AI Ticket Quality shared hero+panels ---------- */
.ski-hero {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 32px;
    align-items: center;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-soft);
    padding: 28px;
    margin-bottom: 20px;
}
.ski-hero-left { position: relative; display: flex; flex-direction: column; align-items: center; gap: 8px; }
.ski-hero-label { font-size: 0.72rem; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--color-text-muted); }
.ski-gauge { display: block; }
.ski-gauge-center { position: absolute; top: 46%; left: 50%; transform: translate(-50%, -50%); text-align: center; }
.ski-gauge-value { font-size: 2.4rem; font-weight: 800; color: var(--color-text-main); line-height: 1; }
.ski-gauge-label { font-size: 0.72rem; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--color-primary); margin-top: 4px; }
.ski-hero-right { display: flex; flex-direction: column; gap: 14px; }
.ski-sub-row { display: grid; grid-template-columns: 160px 1fr 44px; align-items: center; gap: 12px; }
.ski-sub-label { font-size: 0.76rem; font-weight: 600; color: var(--color-text-muted); }
.ski-sub-track { height: 8px; border-radius: 999px; background: #f1f5f9; overflow: hidden; }
.ski-sub-fill { height: 100%; border-radius: 999px; background: linear-gradient(90deg, var(--color-blue-accent), var(--color-primary)); }
.ski-sub-val { font-size: 0.82rem; font-weight: 700; color: var(--color-text-main); text-align: right; }
.ski-summary { font-size: 0.85rem; color: var(--color-text-muted); line-height: 1.6; margin-top: 6px; }

.ski-panel {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-soft);
    padding: 20px;
    margin-bottom: 20px;
}
.ski-panel h3 { font-size: 1rem; font-weight: 700; color: var(--color-text-main); margin-bottom: 14px; }
.ski-grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }

.ski-insights { display: flex; flex-direction: column; gap: 10px; }
.ski-insight {
    padding: 12px 14px;
    border-radius: var(--radius-sm);
    background: #f8fafc;
    border-left: 3px solid var(--color-cyan);
    font-size: 0.85rem;
    line-height: 1.5;
    color: var(--color-text-main);
}
.ski-insight.crit { border-left-color: var(--color-danger); }
.ski-insight.warn { border-left-color: var(--color-warning); }
.ski-insight.good { border-left-color: var(--color-success); }
.ski-insight b { color: var(--color-text-main); }

.ski-risk-pill { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 0.72rem; font-weight: 700; }
.ski-risk-high { background: #fef2f2; color: #dc2626; }
.ski-risk-med  { background: #fffbeb; color: #b45309; }
.ski-risk-low  { background: #ecfdf5; color: #16a34a; }

.ski-leaderboard { display: flex; flex-direction: column; gap: 10px; }
.ski-lb-row { display: flex; align-items: center; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--color-border); }
.ski-lb-row:last-child { border-bottom: none; }
.ski-lb-avatar { width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 0.75rem; flex-shrink: 0; }
.ski-lb-info { flex: 1; min-width: 0; }
.ski-lb-name { font-size: 0.85rem; font-weight: 600; color: var(--color-text-main); }
.ski-lb-meta { font-size: 0.74rem; color: var(--color-text-muted); }
.ski-lb-score { font-weight: 800; font-size: 0.95rem; color: var(--color-primary); }

.ski-roi { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.ski-roi-card {
    background: var(--color-surface); border: 1px solid var(--color-border); border-top: 3px solid var(--color-primary);
    border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 16px; text-align: center;
}
.ski-roi-label { font-size: 0.7rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-bottom: 8px; }
.ski-roi-value { font-size: 1.5rem; font-weight: 800; color: var(--color-text-main); }
.ski-roi-sub { font-size: 0.72rem; color: var(--color-text-muted); margin-top: 4px; }

/* ---------- ECSAT ---------- */
.ecsat-hero {
    text-align: center; background: linear-gradient(135deg, var(--color-primary-light) 0%, #ffffff 100%);
    border: 1px solid var(--color-primary-light-2); border-radius: var(--radius-lg); padding: 32px; margin-bottom: 20px;
}
.ecsat-hero-pct { font-size: 3.4rem; font-weight: 800; color: var(--color-primary); line-height: 1; }
.ecsat-hero-label { font-size: 0.78rem; font-weight: 700; letter-spacing: 1.5px; text-transform: uppercase; color: var(--color-text-muted); margin-top: 6px; }
.ecsat-hero-period { font-size: 0.8rem; color: var(--color-text-muted); margin-top: 4px; }

.ecsat-grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; margin-bottom: 24px; }
.ecsat-rating-card {
    text-align: center; background: var(--color-surface); border: 1px solid var(--color-border);
    border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 20px;
}
.ecsat-rc-emoji { font-size: 2rem; margin-bottom: 6px; }
.ecsat-rc-num { font-size: 1.8rem; font-weight: 800; color: var(--color-text-main); }
.ecsat-rc-pct { font-size: 0.85rem; color: var(--color-text-muted); margin-top: 2px; }
.ecsat-rc-label { font-size: 0.72rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-top: 8px; }

.ecsat-section-title { font-size: 0.95rem; font-weight: 700; color: var(--color-text-main); margin: 24px 0 14px; padding-left: 12px; border-left: 3px solid var(--color-primary); }

.ecsat-eng-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 14px; }
.ecsat-eng-card { background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 16px; }
.ecsat-eng-head { display: flex; align-items: center; gap: 12px; margin-bottom: 10px; }
.ecsat-eng-avatar { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 0.8rem; flex-shrink: 0; }
.ecsat-eng-name { font-size: 0.9rem; font-weight: 700; color: var(--color-text-main); }
.ecsat-eng-meta { font-size: 0.72rem; color: var(--color-text-muted); }
.ecsat-eng-pct { font-size: 1.5rem; font-weight: 800; color: var(--color-primary); }

.ecsat-tags { display: flex; flex-wrap: wrap; gap: 8px; }
.ecsat-tag { background: var(--color-primary-light); border: 1px solid var(--color-primary-light-2); color: var(--color-primary); padding: 5px 12px; border-radius: 999px; font-size: 0.78rem; font-weight: 600; }

.ecsat-quotes { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 14px; }
.ecsat-quote { background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 16px; }
.ecsat-quote-text { font-size: 0.85rem; font-style: italic; color: var(--color-text-main); line-height: 1.5; margin-bottom: 10px; }
.ecsat-quote-meta { display: flex; justify-content: space-between; font-size: 0.72rem; color: var(--color-text-muted); padding-top: 8px; border-top: 1px solid var(--color-border); }
.ecsat-quote-meta b { color: var(--color-primary); }

/* ---------- AI Insight ---------- */
.ai-demo-note {
    font-size: 0.8rem; color: var(--color-text-muted); background: #f8fafc; border: 1px solid var(--color-border);
    border-radius: var(--radius-sm); padding: 8px 14px; margin-bottom: 16px; display: flex; align-items: center; gap: 8px;
}
.ai-layout { display: grid; grid-template-columns: 1fr 300px; gap: 20px; align-items: start; }
.chat-box {
    display: flex; flex-direction: column; height: 520px;
    background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-lg); box-shadow: var(--shadow-soft); overflow: hidden;
}
#chatHistory { flex: 1; overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 12px; }
.msg-row { display: flex; gap: 10px; align-items: flex-end; }
.msg-row.user { flex-direction: row-reverse; }
.msg-avatar { width: 30px; height: 30px; border-radius: 50%; flex-shrink: 0; display: flex; align-items: center; justify-content: center; font-size: 0.8rem; color: #fff; }
.msg-avatar.bot { background: var(--color-primary); }
.msg-avatar.usr { background: var(--color-purple); }
.msg-bubble { max-width: 78%; padding: 10px 14px; border-radius: 14px; font-size: 0.85rem; line-height: 1.55; }
.msg-bubble.bot { background: #f1f5f9; color: var(--color-text-main); border-bottom-left-radius: 4px; }
.msg-bubble.user { background: var(--color-primary); color: #fff; border-bottom-right-radius: 4px; }
.chat-input-area { padding: 12px 14px; border-top: 1px solid var(--color-border); }
.chat-input-wrapper { display: flex; align-items: center; gap: 8px; background: #f8fafc; border: 1px solid var(--color-border); border-radius: 999px; padding: 6px 8px 6px 16px; }
#chatInput { flex: 1; border: none; background: transparent; outline: none; font-size: 0.85rem; font-family: inherit; color: var(--color-text-main); }
#sendBtn { width: 34px; height: 34px; border-radius: 50%; border: none; background: var(--color-primary); color: #fff; cursor: pointer; }
.ai-quick-card { background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 16px; margin-bottom: 16px; }
.ai-quick-card h3 { font-size: 0.9rem; font-weight: 700; margin-bottom: 10px; color: var(--color-text-main); }
.ai-quick-row { display: flex; justify-content: space-between; font-size: 0.82rem; padding: 6px 0; border-bottom: 1px solid var(--color-border); }
.ai-quick-row:last-child { border-bottom: none; }
.ai-quick-row span:first-child { color: var(--color-text-muted); }
.ai-quick-row span:last-child { font-weight: 700; color: var(--color-text-main); }
.ai-suggest { display: flex; flex-direction: column; gap: 8px; }
.ai-suggest button {
    text-align: left; padding: 9px 12px; border-radius: var(--radius-sm); border: 1px solid var(--color-border);
    background: #f8fafc; color: var(--color-text-main); font-size: 0.78rem; cursor: pointer; transition: 0.15s;
}
.ai-suggest button:hover { background: var(--color-primary-light); border-color: var(--color-primary); }

/* ---------- Emergency Alerts ---------- */
.alert-stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 20px; }
.alert-stat-card { text-align: center; background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 18px; }
.alert-stat-num { font-size: 2rem; font-weight: 800; color: var(--color-text-main); }
.alert-stat-label { font-size: 0.72rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-top: 6px; }
.alert-stat-card.danger .alert-stat-num { color: var(--color-danger); }
.alert-stat-card.warn .alert-stat-num { color: var(--color-warning); }

.alert-board-list { display: flex; flex-direction: column; gap: 8px; }
.alert-board-row { display: grid; grid-template-columns: 1fr 100px 30px; gap: 10px; align-items: center; font-size: 0.82rem; }
.alert-board-row .bar-track { height: 6px; border-radius: 999px; background: #f1f5f9; overflow: hidden; }
.alert-board-row .bar-fill { height: 100%; border-radius: 999px; background: var(--color-danger); }
.alert-board-row .count { font-weight: 700; text-align: right; color: var(--color-text-main); }

.alert-card { background: var(--color-surface); border: 1px solid var(--color-border); border-top: 3px solid var(--color-danger); border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 16px; }
.alert-card-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 8px; }
.alert-card-id { font-weight: 700; color: var(--color-danger); }
.alert-card-summary { font-size: 0.85rem; color: var(--color-text-main); margin-bottom: 10px; line-height: 1.4; }
.alert-card-grid { display: grid; grid-template-columns: 70px 1fr; gap: 4px 8px; font-size: 0.76rem; }
.alert-card-grid .k { color: var(--color-text-muted); }
.alert-card-grid .v { color: var(--color-text-main); font-weight: 600; }

/* ---------- Overview ---------- */
.overview-hero { margin-bottom: 20px; }
.overview-hero h1 { font-size: 1.5rem; font-weight: 800; color: var(--color-text-main); margin-bottom: 4px; }
.overview-hero p { font-size: 0.85rem; color: var(--color-text-muted); }

.overview-layout { display: grid; grid-template-columns: 1fr 300px; gap: 20px; align-items: start; }
.overview-main { min-width: 0; display: flex; flex-direction: column; gap: 18px; }

.overview-kpi-row { display: grid; grid-template-columns: repeat(5, 1fr); gap: 14px; }
.overview-kpi {
    background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md);
    box-shadow: var(--shadow-soft); padding: 16px 18px; position: relative; overflow: hidden;
}
.overview-kpi::after {
    content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 3px; background: var(--ov-c, var(--color-primary));
}
.overview-kpi-label { font-size: 0.7rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-bottom: 8px; }
.overview-kpi-value { font-size: 1.6rem; font-weight: 800; color: var(--color-text-main); line-height: 1; }
.overview-kpi-sub { font-size: 0.72rem; color: var(--color-text-muted); margin-top: 6px; }

.overview-gauge-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.overview-gauge-grid-3 { grid-template-columns: repeat(3, 1fr); }
.overview-gauge-card {
    background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md);
    box-shadow: var(--shadow-soft); padding: 16px; text-align: center;
}
.overview-gauge-head h4 { font-size: 0.85rem; font-weight: 700; color: var(--color-text-main); margin-bottom: 2px; }
.overview-gauge-head p { font-size: 0.7rem; color: var(--color-text-muted); margin-bottom: 8px; }
.overview-gauge-wrap { position: relative; display: flex; align-items: center; justify-content: center; }
.overview-gauge-center { position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%); }
.overview-gauge-value { font-size: 1.6rem; font-weight: 800; color: var(--color-text-main); line-height: 1; }
.overview-gauge-label { font-size: 0.62rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-top: 2px; }
.overview-gauge-legend { display: flex; justify-content: center; gap: 12px; margin-top: 10px; flex-wrap: wrap; }
.overview-gauge-legend span { display: flex; align-items: center; gap: 5px; font-size: 0.68rem; color: var(--color-text-muted); }
.overview-gauge-legend i { width: 7px; height: 7px; border-radius: 50%; display: inline-block; }

.overview-ticket-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; padding: 16px 20px; }
.overview-list-head { display: flex; justify-content: space-between; font-size: 0.85rem; font-weight: 700; color: var(--color-text-main); margin-bottom: 10px; }
.overview-list-head span { font-weight: 500; color: var(--color-text-muted); }
.overview-list { display: flex; flex-direction: column; }
.overview-list-row { display: flex; justify-content: space-between; padding: 7px 0; font-size: 0.82rem; border-bottom: 1px solid var(--color-border); }
.overview-list-row:last-child { border-bottom: none; }
.overview-list-row .name { color: var(--color-text-main); }
.overview-list-row .count { font-weight: 700; color: var(--color-text-main); }

.overview-side {
    background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-lg);
    box-shadow: var(--shadow-soft); padding: 18px; display: flex; flex-direction: column; gap: 14px;
    position: sticky; top: 16px;
}
.overview-mav-head { display: flex; align-items: center; gap: 10px; padding-bottom: 12px; border-bottom: 1px solid var(--color-border); }
.overview-mav-avatar { width: 38px; height: 38px; border-radius: 10px; background: linear-gradient(135deg, var(--color-primary), var(--color-purple)); flex-shrink: 0; }
.overview-mav-title { font-size: 0.9rem; font-weight: 700; color: var(--color-text-main); }
.overview-mav-status { font-size: 0.72rem; color: var(--color-success); display: flex; align-items: center; gap: 5px; }
.overview-mav-status .dot { width: 6px; height: 6px; border-radius: 50%; background: var(--color-success); }
.overview-mav-greet { font-size: 0.8rem; color: var(--color-text-main); background: var(--color-primary-light); border: 1px solid var(--color-primary-light-2); border-radius: var(--radius-sm); padding: 10px 12px; }
.overview-mav-suggests { display: flex; flex-direction: column; gap: 8px; }
.overview-mav-sug { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: var(--radius-sm); cursor: pointer; transition: background 0.15s; }
.overview-mav-sug:hover { background: #f8fafc; }
.overview-mav-sug .dot { width: 7px; height: 7px; border-radius: 50%; flex-shrink: 0; }
.overview-mav-sug .t { font-size: 0.8rem; font-weight: 600; color: var(--color-text-main); }
.overview-mav-sug .s { font-size: 0.7rem; color: var(--color-text-muted); }
.overview-mav-stats { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; background: #f8fafc; border-radius: var(--radius-sm); padding: 10px; text-align: center; }
.overview-mav-stats .num { font-size: 1rem; font-weight: 800; color: var(--color-text-main); }
.overview-mav-stats .lbl { font-size: 0.62rem; color: var(--color-text-muted); text-transform: uppercase; }
.overview-mav-cta {
    background: var(--color-primary); color: #fff; border: none; border-radius: var(--radius-sm);
    padding: 10px; font-size: 0.85rem; font-weight: 700; cursor: pointer; transition: background 0.15s;
}
.overview-mav-cta:hover { background: var(--color-primary-dark); }

.overview-link-card { border: 1px solid var(--color-border); background: var(--color-surface); }
.overview-link-card:hover { border-color: var(--color-primary); box-shadow: var(--shadow-hover); }

@media (max-width: 1200px) {
    .overview-layout { grid-template-columns: 1fr; }
    .overview-side { position: static; }
    .overview-kpi-row { grid-template-columns: repeat(2, 1fr); }
    .overview-gauge-grid, .overview-gauge-grid-3 { grid-template-columns: repeat(2, 1fr); }
    .overview-ticket-grid { grid-template-columns: 1fr; }
}

@media (max-width: 1100px) {
    .ski-grid-2, .ski-roi, .alert-stats, .ecsat-grid-3 { grid-template-columns: repeat(2, 1fr); }
    .ai-layout { grid-template-columns: 1fr; }
    .ski-hero { grid-template-columns: 1fr; text-align: center; }
    .ski-hero-left { margin: 0 auto; }
}
@media (max-width: 640px) {
    .ski-roi, .alert-stats, .ecsat-grid-3 { grid-template-columns: 1fr; }
}

/* ---------- Team Performance ---------- */
.tp-header { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 18px; }
.tp-header h1 { font-size: 1.4rem; font-weight: 800; color: var(--color-text-main); margin-bottom: 4px; }
.tp-header p { font-size: 0.82rem; color: var(--color-text-muted); }
.tp-controls { display: flex; align-items: center; gap: 10px; }

.tp-kpi-row { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 18px; }
.tp-kpi {
    background: var(--color-surface); border: 1px solid var(--color-border); border-top: 3px solid var(--ov-c, var(--color-primary));
    border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 16px 18px;
}
.tp-kpi-label { display: flex; align-items: center; gap: 8px; font-size: 0.68rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-bottom: 8px; }
.tp-kpi-label i { color: var(--ov-c, var(--color-primary)); }
.tp-kpi-value { font-size: 1.5rem; font-weight: 800; color: var(--color-text-main); line-height: 1.15; }
.tp-kpi-sub { font-size: 0.7rem; color: var(--color-text-muted); margin-top: 6px; }

.tp-action-tiles { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; margin-bottom: 22px; }
.tp-action-tile {
    display: flex; align-items: center; gap: 16px; text-align: left; width: 100%; cursor: pointer; font-family: inherit;
    background: linear-gradient(135deg, var(--color-primary-light) 0%, #ffffff 100%);
    border: 1px solid var(--color-primary-light-2); border-radius: var(--radius-lg); box-shadow: var(--shadow-soft);
    padding: 18px 20px; transition: box-shadow 0.15s ease, transform 0.15s ease;
}
.tp-action-tile:hover { box-shadow: var(--shadow-hover); transform: translateY(-2px); }
.tp-action-icon { font-size: 1.8rem; flex-shrink: 0; }
.tp-action-text { flex: 1; min-width: 0; }
.tp-action-title { font-size: 0.95rem; font-weight: 700; color: var(--color-text-main); }
.tp-action-sub { font-size: 0.76rem; color: var(--color-text-muted); margin-top: 2px; }
.tp-action-cta { display: flex; align-items: center; gap: 6px; font-size: 0.78rem; font-weight: 700; color: var(--color-primary); flex-shrink: 0; }

.tp-engineer-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(310px, 1fr)); gap: 16px; }
.tp-eng-card { background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-md); box-shadow: var(--shadow-soft); padding: 18px; }
.tp-eng-head { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.tp-eng-avatar { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 0.85rem; flex-shrink: 0; }
.tp-eng-name { font-size: 0.92rem; font-weight: 700; color: var(--color-text-main); }
.tp-eng-id { font-size: 0.7rem; color: var(--color-text-muted); }
.tp-eng-meta { display: flex; justify-content: space-between; font-size: 0.7rem; color: var(--color-text-muted); margin-bottom: 12px; padding-bottom: 10px; border-bottom: 1px solid var(--color-border); }
.tp-eng-meta b { color: var(--color-text-main); }
.tp-eng-stats { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 12px; }
.tp-eng-stat { background: #f8fafc; border: 1px solid var(--color-border); border-radius: var(--radius-sm); padding: 10px 12px; }
.tp-eng-stat.bill { border-color: var(--color-primary-light-2); }
.tp-eng-stat.nbill { border-color: #fde68a; }
.tp-eng-stat-label { font-size: 0.66rem; font-weight: 700; letter-spacing: 0.5px; text-transform: uppercase; color: var(--color-text-muted); margin-bottom: 4px; }
.tp-eng-stat.bill .tp-eng-stat-label { color: var(--color-primary); }
.tp-eng-stat.nbill .tp-eng-stat-label { color: var(--color-warning); }
.tp-eng-stat-value { font-size: 1.15rem; font-weight: 800; color: var(--color-text-main); }
.tp-eng-stat-pct { font-size: 0.7rem; color: var(--color-text-muted); margin-top: 2px; }
.tp-eng-util-row { display: flex; justify-content: space-between; align-items: baseline; margin-bottom: 6px; }
.tp-eng-util-label { font-size: 0.72rem; font-weight: 700; color: var(--color-text-muted); text-transform: uppercase; letter-spacing: 0.5px; }
.tp-eng-util-value { font-size: 1.1rem; font-weight: 800; color: var(--color-text-main); }
.tp-eng-util-bar { height: 8px; border-radius: 999px; background: #f1f5f9; overflow: hidden; display: flex; margin-bottom: 12px; }
.tp-eng-util-bar .seg-bill { height: 100%; background: var(--color-primary); }
.tp-eng-util-bar .seg-nbill { height: 100%; background: var(--color-warning); }
.tp-eng-worked-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 12px; text-align: center; }
.tp-eng-worked-row div { background: #f8fafc; border-radius: var(--radius-sm); padding: 8px; }
.tp-eng-worked-num { font-size: 1.05rem; font-weight: 800; color: var(--color-text-main); }
.tp-eng-worked-label { font-size: 0.66rem; color: var(--color-text-muted); text-transform: uppercase; letter-spacing: 0.5px; }
.tp-eng-closure-label { display: flex; justify-content: space-between; font-size: 0.7rem; font-weight: 700; color: var(--color-text-muted); text-transform: uppercase; letter-spacing: 0.5px; margin-bottom: 6px; }
.tp-eng-closure-bar { height: 6px; border-radius: 999px; background: #f1f5f9; overflow: hidden; }
.tp-eng-closure-fill { height: 100%; border-radius: 999px; background: var(--color-success); }

/* Team Performance modals */
.tp-modal { position: fixed; inset: 0; z-index: 1000; display: flex; align-items: center; justify-content: center; padding: 20px; }
.tp-modal[hidden] { display: none; }
.tp-modal-backdrop { position: absolute; inset: 0; background: rgba(15, 23, 42, 0.45); }
.tp-modal-content {
    position: relative; width: 100%; max-width: 1100px; max-height: 88vh; overflow: hidden;
    background: var(--color-surface); border-radius: var(--radius-lg); box-shadow: var(--shadow-hover);
    display: flex; flex-direction: column;
}
.tp-modal-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; padding: 18px 22px; border-bottom: 1px solid var(--color-border); }
.tp-modal-title { font-size: 1.05rem; font-weight: 800; color: var(--color-text-main); }
.tp-modal-sub { font-size: 0.78rem; color: var(--color-text-muted); margin-top: 3px; }
.tp-modal-close { background: #f8fafc; border: 1px solid var(--color-border); color: var(--color-text-muted); width: 32px; height: 32px; border-radius: 50%; font-size: 1.1rem; cursor: pointer; flex-shrink: 0; }
.tp-modal-close:hover { background: #fef2f2; border-color: #fecaca; color: var(--color-danger); }
.tp-modal-body { padding: 20px 22px; overflow-y: auto; }

.tp-trend-grid, .tp-wd-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 14px; }
.tp-trend-card, .tp-wd-card { background: #f8fafc; border: 1px solid var(--color-border); border-radius: var(--radius-md); padding: 14px 16px; }
.tp-trend-card-head, .tp-wd-card-head { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; font-weight: 700; color: var(--color-text-main); font-size: 0.85rem; }
.tp-trend-month-row { display: grid; grid-template-columns: 60px 1fr 40px; gap: 8px; align-items: center; font-size: 0.72rem; margin-bottom: 5px; }
.tp-trend-month-row .track { height: 5px; border-radius: 999px; background: #e5e9ee; overflow: hidden; }
.tp-trend-month-row .fill { height: 100%; border-radius: 999px; }
.tp-wd-week-row { display: grid; grid-template-columns: 90px 1fr 30px; gap: 8px; align-items: center; font-size: 0.72rem; margin-bottom: 4px; }
.tp-wd-week-row .track { height: 5px; border-radius: 999px; background: #e5e9ee; overflow: hidden; }
.tp-wd-week-row .fill { height: 100%; border-radius: 999px; background: var(--color-success); }

@media (max-width: 1100px) {
    .tp-kpi-row { grid-template-columns: repeat(2, 1fr); }
    .tp-action-tiles { grid-template-columns: 1fr; }
}
@media (max-width: 640px) {
    .tp-kpi-row { grid-template-columns: 1fr; }
}